PERSONAL & COMMERCIAL LINES
MIA #C48577 & C48596
C.E. CREDITS: 6
ACSR MODULE: 4
Objective:
The purpose of this program is to communicate to individuals working in independent
agencies that errors and omissions losses, are for the most part, preventable. Through this seminar, one will gain understanding
of what causes the claims and how procedures can be implemented to prevent or reduce
future errors and omissions losses. You will
be asked to review your current agency operations and institute and monitor procedures
which will assist you not only in reducing the likelihood of claims, but also in
establishing good agency management practices.
This seminar is approved by Westport for Loss Control Discounts on E & O policies issued by Westport/ERC to member agencies. Required Attendance based on size of agency:
Ž Agency
Staff size of 1
-
1 Active Agency Principal, Owner, Partner, or Officer.
Total Attendees Required: 1
Ž Agency
Staff size of 2-7
-
1 Active Agency Principal, Owner, Partner, or Officer
and
1
Producer or CSR.
Total Attendees Required: 2
Ž Agency
Staff size of 8-20
-
1 Active Agency Principal, Owner, Partner, or Officer
and
1 Active Agency Principal, Owner, Partner, Officer, Operations Manager, or
Producer,
and
2 Producers or CSRs.
Total Attendees Required: 4
Ž Agency
Staff size of 21-50
-
1 Active Agency Principle, Owner, Partner, or Officer
and 1
Active Agency Principal, Owner, Partner, Officer, Operations Manager, or
Producer,
and
1 CSR
and
3 Producers or CSRs.
Total Attendees Required: 6
Ž Agency
Staff size of 51+
-
1 Active Agency Principal, Owner, Partner, or Officer Manager
and
2 Active Agency Principals, Owners, Partners, Officers, Operations Manager, or
Producers
and
2 CSRs
and
5 Producers or CSRs.
Total Attendees Required: 10
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PROFESSIONAL DEVELOPMENTObjective: To increase the effectiveness of account selling
and professional development skills.
Course Covers:
Examination
will be given at the end of the program for those wishing to obtain their ACSR
designation.
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COMMERCIAL GENERAL LIABILITY
Course
covers:
Examination
will be given at the end of the program for those wishing to obtain their ACSR
designation.
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MISCELLANEOUS COMMERCIAL COVERAGES
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Objective: What is Employment Practice Liability? It is the legal duty owed to employees in day to day employment related practices. This program reviews the do’s and don'ts of hiring, firing, promotion, interviewing, providing references, employment reviews, etc. With the passage of the Civil Rights Act of 1991 and the Americans With Disabilities Act of 1990, it has become imperative for employers to protect themselves. Well publicized court cases will be reviewed, as well as the increase in awareness and thus litigation. This program is imperative for any agency owner or human resource manager. Participants receive a handbook full of ideas, sample letters, etc.
This course will:
Provide you with a perspective on the exposures from employment practices
and discrimination in operating your business
Review legislative and historical developments attributing to the increase
in litigation of employment related claims
Review the 'Do's and Don't's' related to hiring, firing and interaction with
employees by employer and clients
Discuss office procedures and related materials available to assist you in
establishing practices within your business
Discuss availability of insurance coverages
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DIRECTORS & OFFICERS LIABILITYThis course will review
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Course
Covers:
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Objective: Even though farming is beginning to become
‘BIG’ business, the small to medium farmer still exists in Maryland. These individuals must have protection for their
assets as to physical damage and liability exposures.
ISO revised the Farm form and it can be written monoline or as a package,
similar to the CPP. This coverage form is
analyzed in detail along with the Mobile Agricultural Machinery and Equipment Coverage
form and the Livestock Coverage form.
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Objective: Crime in the workplace is a problem to every
insured, both from outside and inside the premises.
Agents need to be able to tailor a crime program that fits the specific
needs of their insured.
This seminar reviews
the major crime forms, the major endorsements and spends a good deal of time on Employee
Dishonesty. The course reviews a method of
determining adequate limits for Employee Dishonesty.
Topics such as the FAIR plan are also discussed.
Available for on-line completion, MIA#C60668-Three (3) hours of continuing education credit.
Objective:
Educational Objectives:
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FUNDAMENTALS OF
BONDINGThis is a basic bond program which reviews multiple types of bonds and defines 'key' terminology in bonding.
Topics:
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FLOOD INSURANCE
NFIP FLOOD PRODUCER WORKSHOP
MIA #C54528
C.E. CREDITS: 2
All Maryland producers writing flood are required to obtain two (2) hours of continuing education in flood. This course satisfies that state requirement.
The program will cover:
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RISK MANAGEMENT FOR
INSURANCE PROFESSIONALS
MIA #C48626
C.E. CREDITS: 4
After completing this course, you should be able to:
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Certificates of
Insurance
or “How I Got a Job in the Prison Laundry”
MIA #
C.E. Credits: 3
The focus of this workshop is on certificates of insurance but it also addresses critical peripheral issues such as contractual risk transfer and additional insureds, situations that often set the certificates of insurance wheels into motion.
First, the program examines what a certificate of insurance is and isn’t and takes a look at the escalating number of E&O claims involving certificates, presenting several real life claims case studies with settlements or judgments ranging from $100,000 to over $10 MILLION.
Second, the workshop discusses contractual insurance requirements and additional insureds. Included are numerous examples of indemnity agreements, construction contracts, and commercial leases and loan agreements. Topics include agent “opinion” letters, “primary and noncontributory” requirements, waivers of subrogation, notifying certificateholders of cancellation, CGL contractual liability coverage, and additional insured issues for CGL, business auto, and workers compensation coverages under ISO and proprietary company forms.
Third, various policy processing forms and issues are reviewed, including the ACORD 24, 25, 27, and 27 as to what should and shouldn’t be included on these certificates and evidences of insurance. Addressed are issues such as how to respond onerous certificate requests, dealing with competitive pressures to issue questionable certificates, sending copies of certificates to insurers, ACORD copyright caveats, using non-ACORD forms, complying with agency/company agreements, using E&S markets, agency certificate procedures, and charging fees for certificates.
The fourth major area discussed is the legal aspects of certificates. Included are statutes, regulations, and insurance department directives from states across the country, along with eye-opening case law dealing with certificates. We all know certificates are not contracts and, therefore, not actionable against agents or carriers, right? Think again. Lenders are pressing to revert the latest ACORD 27 and 28 form revisions back to pre-2006 disclaimer-free versions and plaintiff’s lawyers continue to seek, and in some cases discover, creative ways to hold agents liable.
Finally, the program concludes with an open Q&A session (for anything not already asked and responded to during the program), conclusions and recommendations, and a charge for agents to educate their employees, carriers, and venders, along with customers and other parties in non-insurance industries.
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Insurance Ethics
MIA #
C.E. Credits: 3 hours
Maryland requires all licensed producers to obtain three (3) hours of Ethics training per cycle.
What the program covers:
Standards of Ethical Behavior
Approaches to Ethical Decision Making
Price of Professionalism
Ethical Atmosphere
Legal Responsibilities
Statutes & Regulations
Who Sues the Agent?
Benefits of Ethical Selling
Code of Ethics
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