PERSONAL LINES
PROGRAMS
HOMEOWNERS
PERSONAL LINES
MIA #C48578
C.E. CREDITS: 6
ACSR MODULE: 1
Objective: Acquire a working knowledge of Homeowners
insurance coverages.
Course
covers:
- Discuss eligibility
requirements
- Identify specific Section I and
Section II coverage features
- Understand exclusions and
limitations
- Review the Homeowners forms for
tenants and condo owners
- Learn important endorsements
Examination
will be given at the end of the program for those wishing to obtain their ACSR
designation.
Available
for on-line completion, MIA#C60667-Four (4) hours of continuing education
credit.

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PERSONAL LINES AUTOMOBILE
PERSONAL LINES
MIA #C48580
C.E. CREDITS: 6
ACSR MODULE: 2
Objective: Obtain a better understanding of personal
automobile coverages.
Course
covers:
- Discuss legal liability and
automobile exposures
- Identify specific coverages,
liability, medical payments
- Learn important endorsements
- Discuss what coverages to
recommend to clients
Examination
will be given at the end of the program for those wishing to obtain their ACSR
designation.
Available
for on-line completion, MIA#C60665-Seven (7) hours of continuing education
credit.
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MISCELLANEOUS PERSONAL LINES COVERAGES
PERSONAL LINES RELATED COVERAGES
PERSONAL LINES
MIA #C48576
C.E. CREDITS: 6
ACSR MODULE: 3
Objective: Gain a more thorough understanding of
Miscellaneous Personal Lines coverages such as personal lines floaters, personal umbrella,
personal risk management techniques and flood.
Course
covers:
- Learn details of the Dwelling
policy form
- Discover the value of personal
umbrella policies
- Identify various floater
policies
- Discuss variations in boat
policies
- Understand the basics of flood
coverage and its importance in quoting coverage for clients
Examination
will be given at the end of the program for those wishing to obtain their ACSR
designation.
Available for on-line completion, MIA#C60664-Five (5) hours
of continuing education credit.
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ERRORS & OMISSIONS LOSS CONTROL
PERSONAL & COMMERCIAL LINES
MIA #C48577
& MIA #C48596
C.E. CREDITS: 6
ACSR MODULE: 4
(IIAM also has a two
hour program which may be filed to fit specific needs-C48603
the shortened program does not comply with Westport requirements for a discount)
Objective:
The purpose of this program is to communicate to individuals working in independent
agencies that errors and omissions losses, are for the most part, preventable. Through this seminar, one will gain understanding
of what causes the claims and how procedures can be implemented to prevent or reduce
future errors and omissions losses. You will
be asked to review your current agency operations and institute and monitor procedures
which will assist you not only in reducing the likelihood of claims, but also in
establishing good agency management practices.
This
seminar is approved by Westport for Loss Control Discounts on E & O policies issued by
Westport/ERC to member agencies.
Required Attendance based on size of agency:
̃ Agency
Staff size of 1
-
1 Active Agency Principal, Owner, Partner, or Officer.
Total Attendees Required: 1
̃ Agency
Staff size of 2-7
-
1 Active Agency Principal, Owner, Partner, or Officer
and
1
Producer or CSR.
Total Attendees Required: 2
̃ Agency
Staff size of 8-20
-
1 Active Agency Principal, Owner, Partner, or Officer
and
1 Active Agency Principal, Owner, Partner, Officer, Operations Manager, or
Producer,
and
2 Producers or CSRs.
Total Attendees Required: 4
̃ Agency
Staff size of 21-50
-
1 Active Agency Principle, Owner, Partner, or Officer
and 1
Active Agency Principal, Owner, Partner, Officer, Operations Manager, or
Producer,
and
1 CSR
and
3 Producers or CSRs.
Total Attendees Required: 6
̃ Agency
Staff size of 51+
-
1 Active Agency Principal, Owner, Partner, or Officer Manager
and
2 Active Agency Principals, Owners, Partners, Officers, Operations Manager, or
Producers
and
2 CSRs
and
5 Producers or CSRs.
Total Attendees Required: 10

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PROFESSIONAL DEVELOPMENT
PERSONAL & COMMERCIAL LINES
MIA #C48581
C.E. CREDITS: 6
ACSR MODULE: 5
Objective: To increase the effectiveness of account selling
and professional development skills.
Course
Covers:
- Learn techniques to improve
quality control
- Understand how to communicate
effectively
- Discuss how to handle conflict
- Learn how to develop and retain
accounts
- Basic Understanding of GLBA and the
FCRA and their impact on the agency

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INSURING THE IN-HOME BUSINESS
PERSONAL LINES
MIA #C48617
C.E. CREDITS: 3
Objective: To determine eligible exposures and provide
methods of handling the new trend of in-home businesses.
Course
covers:
- In-Home Business statistics and
demographics
- General exposures to loss
- Types of In-Home businesses and
unique exposures
- Risk Management considerations
- Methods of insuring exposures
Available
for on-line completion, MIA#C57527-On-line Home Based Business Coverage.
Three (3) hours of continuing education credit.
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MARYLAND RULES & REGULATIONS
&
MARKET CONDUCT
PERSONAL & COMMERCIAL LINES
MIA #C48622
C.E. CREDITS: 3

Objective: Review the Maryland Insurance Law. Discussions on department market conduct and the
current environment in Maryland.
Course
Covers:
- General Insurance Law
- Admitted/Nonadmitted Companies
- Insurer Regulation
- Agent Licensing
- Unfair Trade Practices
- Cancellation/Nonrenewal
- Market Conduct
- Commingling of Premium funds
- And more
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FARM
COVERAGES SEMINAR
PERSONAL & COMMERCIAL LINES
MIA # NOT RENEWED FOR THIS TWO YEAR TERM
C.E. CREDITS: 4
Objective: Even though farming is beginning to become
BIG business, the small to medium farmer still exists in Maryland. These individuals must have protection for their
assets as to physical damage and liability exposures.
ISO revised the Farm form and it can be written monoline or as a package,
similar to the CPP. This coverage form is
analyzed in detail along with the Mobile Agricultural Machinery and Equipment Coverage
form and the Livestock Coverage form.
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CONSUMER PRIVACY & AGENT COMPLIANCE
WITH PRIVACY STATUTES
PERSONAL & COMMERCIAL LINES
MIA # NOT RENEWED FOR THIS TWO YEAR TERM
C.E. CREDITS: 4
Objective:
- To recognize the concepts of ethics and
privacy
- To identify the relationship of laws
and ethics
- To understand the relevance of privacy
statutes
- To learn a procedure to make ethical
decisions
- To
apply risk management procedures to ethical situations
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FLOOD INSURANCE
NFIP FLOOD PRODUCER WORKSHOP
MIA #C54528
C.E. CREDITS: 2
All Maryland producers writing flood are
required to obtain two (2) hours of continuing education in flood. This
course satisfies that state requirement.
The program will cover:
- Background & History of
Flood coverage
- Exploding the Myths
- NFIP
Eligibility/Community Participation
- FIRMs
- Coverages
- Loss Adjustment
Methods/Property Valuation
- Scope of Basement
Coverage/Exclusions
- Elevation Certificates
- Claims
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PERSONAL UMBRELLA COVERAGES

AND UNDERWRITING
MIA #C48624
C.E. CREDITS: 2
This course will cover:
- Describe the need for a
‘personal umbrella’
- Evaluate common
coverages and variations
- Underwriting
information & the underwriting decision
- Identifying the
exposures to be considered
- Liability exposures for
households with resident employees
- The decision making
process
- Case Study
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PRICING
SIX MONTH CALENDAR